2022-05-29 02:22:15 +00:00
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<!DOCTYPE html>
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<meta name="viewport" content="width=device-width,initial-scale=1">
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<title>Yomichan Issues</title>
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</head>
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<body>
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<!-- Main content -->
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<span tabindex="-1" id="content-scroll-focus"></span>
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<h1>Yomichan Issues</h1>
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2022-10-06 02:51:15 +00:00
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<h2 id="audio-download-failed-permissions-error">Audio download failed due to possible extension permissions error <em>(Chrome)</em></h2>
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2022-05-29 02:22:15 +00:00
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<div class="settings-group">
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<div class="settings-item"><div class="settings-item-inner"><div class="settings-item-left"><div class="settings-item-label">
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<p>
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Depending on the extension's configuration, Yomichan can sometimes run into issues with
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downloading audio files while creating Anki cards.
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This may be due to a permissions issue where Yomichan hasn't been granted access to
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the sites hosting the audio files.
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</p>
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<p>
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Check the <em>Site access</em> section of the
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<a tabindex="0" class="extension-settings-link" data-special-url="chrome://extensions/?id={id}">extension settings pages</a>
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and grant the extension access to <em>all sites</em> or add the specific audio host URLs.
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</p>
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</div></div></div></div>
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</div>
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2022-10-06 02:51:15 +00:00
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<h2 id="audio-download-failed-expired-server-certificate">Audio download failed due to an expired server certificate</h2>
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<div class="settings-group">
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<div class="settings-item"><div class="settings-item-inner"><div class="settings-item-left"><div class="settings-item-label">
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<p>
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If a website failes to keep its HTTPS certificate up to date,
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downloads can fail because the browser flags the connection as insecure.
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This has happened occasionally for some websites that Yomichan interacts with,
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and the issue is usually resolved within a day.
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</p>
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<p>
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This issue is a server-side issue that Yomichan doesn't have control over.
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</p>
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</div></div></div></div>
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</div>
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2022-08-20 15:17:24 +00:00
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<h2 id="audio-download-idle-timeout">Audio download was cancelled due to an idle timeout</h2>
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<div class="settings-group">
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<div class="settings-item"><div class="settings-item-inner"><div class="settings-item-left"><div class="settings-item-label">
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<p>
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Audio files can be downloaded from remote servers when creating Anki cards,
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and sometimes these downloads can stall due to server or internet connectivity issues.
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The <em>Idle download timeout</em> setting on the <a href="/settings.html#!anki">settings page</a>
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specifies a time limit for stalled downloads.
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</p>
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</div></div></div></div>
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</div>
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2022-05-29 02:22:15 +00:00
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<!-- Scripts -->
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<script src="/js/dom/document-focus-controller.js"></script>
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